Privacy policy
1. Définitions
- Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
- Content: All the elements making up the information on the Site, in particular text - images - videos.
- Customer information: Hereinafter referred to as "Information (s)" which correspond to all personal data that may be held by Innovateam for the management of your account, customer relationship management and for analysis and statistical purposes.
- User: Internet user connecting to and using the above-mentioned site.
- Personal information: "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).
- The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
2. Terms and conditions of use
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations.
The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
Use of the Innovateam website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the Innovateam site are therefore advised to consult them regularly.
This website is normally accessible to users at all times. Innovateam may, however, decide to interrupt the site for technical maintenance purposes, in which case it will endeavor to inform users of the dates and times of the intervention in advance.
Le site web Innovateam est mis à jour régulièrement par la société Innovateam. De la même façon, les mentions légales peuvent être modifiées à tout moment : elles s’imposent néanmoins à l’utilisateur qui est invité à s’y référer le plus souvent possible afin d’en prendre connaissance.
3. Description of services provided
Le site internet d’Innovateam a pour objet de fournir une information concernant l’ensemble des activités de la société.
Innovateam s’efforce de fournir sur le site d’Innovateam des informations aussi précises que possible. Toutefois, il ne pourra être tenu responsable des oublis, des inexactitudes et des carences dans la mise à jour, qu’elles soient de son fait ou du fait des tiers partenaires qui lui fournissent ces informations.
Toutes les informations indiquées sur le site d’Innovateam sont données à titre indicatif, et sont susceptibles d’évoluer. Par ailleurs, les renseignements figurant sur le site d’Innovateam ne sont pas exhaustifs. Ils sont donnés sous réserve de modifications ayant été apportées depuis leur mise en ligne.
4. Contractual limitations on technical data
The site uses JavaScript technology.
Le site Internet ne pourra être tenu responsable de dommages matériels liés à l’utilisation du site. De plus, l’utilisateur du site s’engage à accéder au site en utilisant un matériel récent, ne contenant pas de virus et avec un navigateur de dernière génération mis-à-jour
Le site d’Innovateam est hébergé chez un prestataire sur le territoire de l’Union Européenne conformément aux dispositions du Règlement Général sur la Protection des Données (RGPD : n° 2016-679)
The aim is to provide a service that ensures the best possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.
Innovateam and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.
5. Intellectual property and counterfeiting
Innovateam is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.
Toute reproduction, représentation, modification, publication, adaptation de tout ou partie des éléments du site, quel que soit le moyen ou le procédé utilisé, est interdite, sauf autorisation écrite préalable du référent RGPD.
Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitation of liability
Innovateam agit en tant qu’éditeur du site d’Innovateam et est responsable de la qualité et de la véracité du Contenu qu’il publie.
Innovateam cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the Innovateam website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
Innovateam cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from use of the Innovateam site.
Interactive areas (possibility of asking questions in the contact area) are available to users. Innovateam reserves the right to delete, without prior notice, any content posted in this area that contravenes legislation applicable in France, in particular provisions relating to data protection. Where applicable, Innovateam also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Personal data management
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1 Persons responsible for the collection of personal data
Pour les Données Personnelles collectées dans le cadre de la création du compte personnel de l’Utilisateur et de sa navigation sur le Site, le responsable du traitement des Données Personnelles est le référent RGPD.
As the party responsible for processing the data it collects, Innovateam undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data, once their consent has been obtained, and to maintain a data processing register that is accurate.
Chaque fois qu’Innovateam traite des Données Personnelles, Innovateam prend toutes les mesures raisonnables pour s’assurer de l’exactitude et de la pertinence des Données Personnelles au regard des finalités pour lesquelles Innovateam les traite.
7.2 Purpose of the data collected
Innovateam may process some or all of the following data:
- to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
- to improve browsing on the Site: connection and usage data
- to conduct optional satisfaction surveys on Innovateam: email address
- to carry out communication campaigns (sms, e-mail): telephone number, e-mail address
Innovateam does not sell your personal data, which is therefore only used by necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Innovateam users have the following rights:
- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (article 13-2c RGPD)
- right to limit the processing of Users' data (Article 18 RGPD).
- right to object to the processing of Users' data (Article 21 RGPD).
- right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
- the right to define the fate of Users' data after their death and to choose to whom Innovateam should communicate (or not) their data to a third party that they have previously designated
Dès qu’Innovateam a connaissance du décès d’un Utilisateur et à défaut d’instructions de sa part, Innovateam s’engage à détruire ses données, sauf si leur conservation s’avère nécessaire à des fins probatoires ou pour répondre à une obligation légale.
If the User wishes to know how Innovateam uses his or her Personal Data, ask for them to be rectified or object to their processing, the User may contact Innovateam :
- by e-mail: rgpd@innovateam.com
- ou courrier postal à l’adresse : INNOVATEAM – 114, avenue Charles de Gaulle – 92 200 Neuilly-sur-Seine
In this case, the User must indicate the Personal Data that he or she would like Innovateam to correct, update or delete, identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on Innovateam by law, in particular as regards the retention or archiving of documents. Finally, Innovateam Users may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
Innovateam refrains from processing, hosting or transferring Information collected on its Customers to a country located outside the European Union or recognized as "non-adequate" by the European Commission without informing the customer in advance. For all that, Innovateam remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
Innovateam s’engage à prendre toutes les précautions nécessaires afin de préserver la sécurité des Informations et notamment qu’elles ne soient pas communiquées à des personnes non autorisées. Cependant, si un incident impactant l’intégrité ou la confidentialité des Informations du Client est portée à la connaissance d’Innovateam, celle-ci devra dans les meilleurs délais informer le Client et lui communiquer les mesures de corrections prises. Par ailleurs Innovateam ne collecte aucune « données sensibles ».
Les Données Personnelles de l’Utilisateur peuvent être traitées par des filiales d’Innovateam et des sous-traitants (prestataires de services), exclusivement afin de réaliser les finalités de la présente politique.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to Innovateam Users' data are mainly our customer service agents.
8. Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to their account security, and to providing them with all the information they need to help them meet their own regulatory reporting obligations.
No personal information concerning the user of the Innovateam site is published without the user's knowledge, nor is it exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of Innovateam and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the Innovateam site.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, Innovateam uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
Lors du traitement des Données Personnelles, Innovateam prend toutes les mesures raisonnables visant à les protéger contre toute perte, utilisation détournée, accès non autorisé, divulgation, altération ou destruction.
9. Hyperlinks, cookies and tags
Le site d’Innovateam contient un certain nombre de liens hypertextes vers d’autres sites, mis en place avec l’autorisation d’Innovateam. Cependant, Innovateam n’a pas la possibilité de vérifier le contenu des sites ainsi visités, et n’assumera en conséquence aucune responsabilité de ce fait.
Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.
9.1. Cookies
A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.
Innovateam may process the User's information concerning his or her visit to the Site, such as the pages consulted and searches carried out. This information enables Innovateam to improve the content of the Site and the User's browsing experience.
As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically, or depending on the sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his or her terminal. Innovateam informs the User that, in this case, the functionalities of his/her browser may not all be available.
If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when Innovateam or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Innovateam declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by Innovateam, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Innovateam to record or consult the Cookies necessary for their operation due to the User's choice. To manage Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.
At any time, the User may choose to express and modify his or her wishes with regard to Cookies. Innovateam may also use the services of external service providers to help it collect and process the information described in this section.
Enfin, en cliquant sur les icônes dédiées aux réseaux sociaux Twitter, Facebook, Linkedin et Google Plus figurant sur le Site d’Innovateam ou dans son application mobile et si l’Utilisateur a accepté le dépôt de cookies en poursuivant sa navigation sur le Site Internet ou l’application mobile d’Innovateam, Twitter, Facebook, Linkedin et Google Plus peuvent également déposer des cookies sur vos terminaux (ordinateur, tablette, téléphone portable).
Ces types de cookies ne sont déposés sur vos terminaux qu’à condition que vous y consentiez, en continuant votre navigation sur le Site Internet ou l’application mobile d’Innovateam. À tout moment, l’Utilisateur peut néanmoins revenir sur son consentement à ce que Innovateam dépose ce type de cookies.
9.2. Tags
Innovateam may occasionally employ Internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store related information, including the User's IP address) in a foreign country.
These beacons are placed both in online advertisements enabling Internet users to access the Site, and on its various pages.
This technology enables Innovateam to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
Le prestataire externe pourra éventuellement recueillir des informations sur les visiteurs du Site et d’autres sites Internet grâce à ces balises, constituer des rapports sur l’activité du Site à l’attention d’Innovateam, et fournir d’autres services relatifs à l’utilisation de celui-ci et d’Internet.
10. Applicable law and jurisdiction
Tout litige en relation avec l’utilisation du site d’Innovateam est soumis au droit français.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts.